Getting Ready For Personalisation
The number of people with personal budgets is beginning to increase rapidly. ADAAS are now predicting that 1,000,000 people will have a personal budget by April 2013. This represents both a challenge and an opportunity for all concerned. TNC is well equipped to provide a variety of support from short information events to detailed strategic planning.Claire Grainger, Chief Executive of HLG , said, in respect of support provided by Tony Nottingham:
'Tony’s technical knowledge and understanding of the wider strategic context has been invaluable in helping us to review and re-design our services to respond to the Personalisation agenda'
In order to help organisations be in the best possible position to respond to the challenges and opportunities of personalisation, a systematic approach is adopted. This can include:
Reviews of existing services to identify what needs to be done to enable them to be marketed to personal budget holders.
Calculation of unit costs in respect of all services.
Training for all staff.
Identification of new opportunities/areas of work.
Identification of potential partners.
Reviews/ re-design of internal systems in order to meet the challenges of providing services to personal budget holders.
Marketing of services.